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New FBA fulfilment centre in Quebec

Starting November 5, 2021, Fulfilment by Amazon will begin storing seller inventory and fulfilling customer orders from their new fulfilment centre in Quebec. In compliance with Quebec provincial tax law, services performed in Quebec may be subject to both federal goods and services tax (GST) and Quebec sales tax (QST).

Canadian sales tax collected on your seller fees will be shown on each order transaction detail page and in the monthly seller fee invoice issued to your tax document library during the first 10 days of each month.

For general information regarding Canadian sales taxes on Amazon.ca seller fees, go to https://sellercentral.amazon.ca/gp/help/external/GA65GGD8MR46A2WL.

To manage your FBA settings, go to https://sellercentral.amazon.ca/gp/ssof/configuration/index.html.

For answers to frequently asked questions regarding the new fulfilment centre, go to https://sellercentral.amazon.ca/gp/help/external/G93N58TCUS6SERL8.

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Tips to Grow Your Business and Engage Your Customers

Do you ever find yourself getting caught up in the day-to-day tasks of running a business? We all know that time is a finite resource, but are you spending it the right way? 

With all the emails, meetings, supplier issues, and urgent requests you face daily, it can be easy to forget what really matters: Looking after your customers to make sure they choose you every time and recommend your business to others. 

In this article, we’ll share ten tips on how to grow your company by saving time on the small stuff and focusing on your customers.

  1. Set up an automatic email system for your business so you can stay on top of customer emails without having to check them all manually. Few things give a worse first impression than not replying to emails, but they can really suck the time out of your day. This way, you can reply to emails quickly with minimal effort. 
  2. Use CRM (customer relationship management) software to manage the customer experience and keep track of what happens after they make a purchase. It takes a lot less effort and money to sell to an existing customer than having to find new ones, so make sure you keep them engaged.
  3. Hire a virtual assistant. They should be able to take care of any administrative tasks that need doing but don’t require your attention as a business owner, so it’s an easy way to free up your time. 
  4. Plan your week, month, and year in terms of your priorities. It can be easy to get stuck in the day-to-day management of your business and forget about the long term. Set some time aside once a week to go back to your vision for the business to make sure that you’re always driving it forward. 
  5. Take care of your clients’ needs first, then focus on other projects. When you’re planning your priorities, remember to focus on the customer experience and how you can serve them better. 
  6. Use a collaboration tool such as Trello to streamline the communication within your team. This will make sure everyone knows what to do when and keep you all on track. 
  7. Set up an LLC to save on taxes and paperwork. The cost to start an LLC in California is reasonable, and to make your life easier, you can use a formation service to take care of the details. Make sure you’re aware of the requirements for your state, as these can vary. 
  8. Look at any technical tasks you need to do in the coming months, such as web design, blog writing, graphic design, etc. See if it would be more time-efficient to outsource tasks to a freelancer instead of trying to get it done yourself. 
  9. Set up automatic payments for bills and subscriptions. This will save you time, and you can avoid late fees and take a significant weight off your mind. 
  10. Give yourself set times for checking email throughout the day instead of looking every few minutes. This is a huge time saver and will help keep your inbox organized, too! The same goes for social media. 

The only way to grow your business sustainably is by focusing on your customer base. We hope these tips will help you save time on administrative tasks so you can spend it converting new customers. Zonmaster allows your business to efficiently manage Amazon reviews and seller feedback. Start a free trial today!

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Beginning’s Intro to Starting Your Fulfillment by Amazon (FBA) Business

Starting your own FBA business can seem like a pretty big mountain to climb. After all, Amazon is such a big company and there are so many components to making it work.

To get started, there are a few things you need to know. To make the transition to your business as smooth as possible, we’ve put together an easy-to-follow guide to help you with everything you need to do to succeed.

If you are ready to start making some money through your FBA business, read on…

1. Invest in Supplemental Programming

Since all business must be conducted online, it is in your best interest to invest in some complementary programs. These programs will help you get up to speed and make it much easier for you to succeed.

FBA businesses require a lot of research in order to be done correctly. You can read this blog post to see how certain keyword programs and online search tools are geared toward helping your business stand out among the competition and thrive as an FBA.

Although some of these investments may seem large at first, we guarantee that they will save you a lot of time and give you a faster income than if you tried to do it all yourself.

2. Choose a Niche

Then choose a niche market or a product you specialize in. When it comes to FBA, buy a large amount of one product rather than a small amount of many products. This will save you time and money.

If you choose a niche early on, you can develop a brand voice and create a reputable online store that you can use to build trusting relationships with repeat customers. Do your research and make sure this niche is right for you, then commit to making the most of it.

3. Know Your Market

Along with having a defined niche, you also need to do some thorough research on the market you will be selling to.

Just as it is important to know your customers in an in-person business, it is also very important that you know how your customers work in an online setting. You can figure this out by doing research about the products you are selling as well as who is most likely to buy them.

This will also help you to prepare and know whether the market is trending in a good or bad direction. It is up to you to do this research, and it should be done well before you make any product purchases.

4. Keep in Contact With Amazon

At the end of the day, your FBA is a part of the Amazon Marketplace. You need to be available at all times to communicate with representatives in case there are any issues with your products or store.

The faster you are available to solve a problem, the better you look in the eyes of Amazon. Do your best and be accountable for any issues, and you will be on your way to success in no time.

Conclusion

Starting out with an FBA business can be quite hectic if you don’t know where to start. We hope that this simple guide will give you a better idea of what to expect as you are starting out.

Follow the basic ideas listed in this guide, and you should be on your way to owning a successful FBA business in no time at all.

If you are going to sell on Amazon there is no better tool than Zonmaster to help you squeeze the most profit out of your experience. With industry-leading customer contact features as well as unlimited landing page generation, product and profit analysis and much more you can’t go wrong with Zonmaster. Zonmaster is available to FBA and MFN sellers in ALL Amazon marketplaces.