Categories
FAQ

[FAQ] How do Variables work?

The “email variables” are essentially information placeholders for your messages.  For example, placing the %%buyer_first_name%% variable in your message body (ex. “Hello %%buyer_first_name%% !” – a greeting at the beginning of the message), will replace the variable placeholder with the first name of the customer who placed the order.
For any of the link variables (see the full list of system variables on the ZonMaster site), you can specify the text that should appear hyperlinked by adding a colon after the word “link” and typing in the text that you would like hyperlinked.  For example, if you want customers to contact you through Amazon and don’t want to use the web URL (ex. https://www.amazon.com/gp/help/contact/contact.html?marketplaceID=ATVPDKIKX0DER&orderID=FAKE-ORDER-ID), you could instead use the Contact variable like so: %%contact_link:Contact us%% The recipient would see the words “Contact us” as a clickable link that redirects to the Contact page on Amazon. This makes the email more visually appealing and easy to follow.
The most useful variables are %%buyer_first_name%% (replaces the code with the customer’s first name), %%feedback_link%% (link for your customer to leave seller feedback – specific to their order), and %%review_link%% (direct link for the customer to leave a product review on the product they purchased).
Remember that variables can be used in the subject of your email too!
Categories
Updates

[Update] Virtual Assistant accounts!

You asked for it, we did it!

You can now create special accounts for your Virtual Assistants (or anyone. Your mom if you like!). Under the ‘User’ menu (top right) there should now be a ‘Manage Admins’ entry.

Be going in there you can invite other people to come and admin your ZonMaster account. You can set them to be an admin (same as the account owner’s privileges) or a Virtual Assistant.

A VA account has the following restrictions

  • Can’t see the sales statistics summary on the dashboard
  • Can’t see anything related to the blacklist
  • Can’t create or edit ‘Amazon Stores’

We are unsure if you want other restrictions. Some of you mentioned limited the creating and editing of Email Templates, but, I also know some of you want your VA’s to do that. Perhaps we need another permission (Editor?).

Let us know! Now that the framework is in place, changing the permissions around should be easy enough.

Categories
Updates

[Beta] Review matching

ZonMaster can now match reviews to the customer that posted them, enabling you to see who is leaving emails based on what order. This should allow you to determine more effectively what email templates are generating positive responses.

This functionality works for US and UK stores!

For more info see the page about this here (login required).

Categories
Updates

[Updates] Disable Sending Emails for an Order

If there is an order that, for whatever reason, you don’t want to send emails to, you can now go to that order and click a button that will disable the sending.

If you change your mind you can re-enable it.

Note, all the rules for sending still apply, so, if you disable it and the time to send out an email passes we will NOT go back and send missed (by time) emails, but will send new emails as the schedule dictates.

Categories
Updates

[Updates] Product Nickname

There’s a new field in the email templates: product nick name.

You can assign a product (or as we call them, item) a nick name by going to the details page on any item (eg https://www.zonmaster.com/items/xxxx). Underneath the thumbnail of the item will be a new field called ‘nickname’. If you click on the underlined part a little popup will appear where you can type in the name.

See the screen shots below for more.

Screen Shot 2016-06-02 at 2.55.08 PM         Screen Shot 2016-06-02 at 2.55.57 PM

Categories
Updates

ZonMaster now available on ClickBank

ZonMaster is now listed on ClickBank.

For Affiliate Marketers:

You can now market ZonMaster and make money every time someone signs up. We pay out 75% of the first month’s subscription.

You can find our info, and get your clickbank affiliate link, by going here

For Subscribers:

Your purchases are now processed through the robust ClickBank payments system, meaning you have more payment options and more security.

Categories
Updates

Increased FBM support

FBM orders now get properly marked as shipped (automatically!), so you can use the ‘On Shipped’ trigger with greater reliability.

Also, they will get marked as delivered if the delivery window (set by you and amazon in Seller Central) reaches the end.

Categories
Instruction

FBA Startup Checklist

So you want to get started selling on Amazon?

Here’s a quick checklist to get you going!

Research Products

  • Start immediately with Retail Arbitrage and/or Online Arbitrage
  • Scan and Find Items Under 100k Rank w/ Good Ratings
  • Focus on a 50-100% Return on Investment (ROI)
  • Purchase 30 Items and Send 1st Shipment

Setting Up Your Account

  • Create Seller Basic or Pro Account
    • choices are ‘basic’ and ‘pro’
      • Basic:
        • charged $1/sale
      • Pro
        • $40/month
        • Access to Amazon Seller App
        • General Liability Insurance
  • Treat it like a business
    • Set an operating budget
    • Open a separate bank account to be used just for Amazon
    • Keep your Amazon and personal money separate
    • Get a sellers permit and register business if needed/desired
      • Use Google or contact a CPA
    • Filing System for Receipts
      • If you treat it like a separate business you can use these receipts on your taxes in most places
  • Open ZonMaster.com account for Customer Contact

Getting Ready to Ship To Amazon

  • Printer and Shipping/Item Labels (Dymo Labelwriter is best)
  • USB Barcode Scanner-Shipping Scale
  • Label Remover and cleaner (like Goo Gone)
  • Boxes and Tape
Categories
Updates

Better Support for international characters

We’ve addressed an issue that in some circumstances was stripping international (accented) characters from the email body.

Eg é would disappear.

If you see this showing up again, please let us know!

Categories
Updates

New Trigger: Returned

You can now send an email out to customers using the trigger of ‘returned’.

When an order is marked as returned all future emails yet to be sent are deleted for that order, but, you can add a special email if you wish to follow up with these customers.