ZonMaster {Support}

If there is an order that, for whatever reason, you don’t want to send emails to, you can now go to that order and click a button that will disable the sending. If you change your mind you can re-enable it. Note, all the rules for sending still apply, so, if you disable it and…

There’s a new field in the email templates: product nick name. You can assign a product (or as we call them, item) a nick name by going to the details page on any item (eg https://www.zonmaster.com/items/xxxx). Underneath the thumbnail of the item will be a new field called ‘nickname’. If you click on the underlined…

ZonMaster is now listed on ClickBank. For Affiliate Marketers: You can now market ZonMaster and make money every time someone signs up. We pay out 75% of the first month’s subscription. You can find our info, and get your clickbank affiliate link, by going here For Subscribers: Your purchases are now processed through the robust…

FBM orders now get properly marked as shipped (automatically!), so you can use the ‘On Shipped’ trigger with greater reliability. Also, they will get marked as delivered if the delivery window (set by you and amazon in Seller Central) reaches the end.

We’ve addressed an issue that in some circumstances was stripping international (accented) characters from the email body. Eg é would disappear. If you see this showing up again, please let us know!

You can now send an email out to customers using the trigger of ‘returned’. When an order is marked as returned all future emails yet to be sent are deleted for that order, but, you can add a special email if you wish to follow up with these customers.

Recently we’ve seen some issues with tracking packages sent in the UK via Royal Mail. We’re trying to address these in a new update. Also, if a package has an ‘estimated’ (by Amazon) delivery date and the carrier is not giving us any information then we will set the package to delivered within a set…

We’ve added tracking info support for DHL SmartMail. Not too many orders are shipped via this method, but, from now they will have the full benefit of knowing exact shipment progress and delivery times!