ZonMaster {Support}

Author: Team Zonmaster

  • [New Marketplace] ZonMaster Supports Amazon Japan

    [New Marketplace] ZonMaster Supports Amazon Japan

    Amazon FBA Japan Support A lot of you have requested this and now we are happy to report that ZonMaster supports all you Amazon Sellers who are selling on Amazon.co.jp (Japan). All our features including review matching and seller feedback support are available in this new marketplace. All ZonMaster accounts have access to this new…

  • Receive instant SMS/Email Alerts on Negative Feedback and Reviews

    Receive instant SMS/Email Alerts on Negative Feedback and Reviews

    You know, I’ve said it before and I’ll say it again – our customers are the best source of ideas for new features! This one came directly from a group of you that wanted a better way to hear about negative seller feedback and reviews. So we came up with this one: how about we…

  • 3 Metrics Everyone Selling on Amazon FBA Should Track

    3 Metrics Everyone Selling on Amazon FBA Should Track

    You’re selling on Amazon FBA, and you want results. For example, when you decide to stock a new SKU, you expect orders to roll in tomorrow—not a week from now. You want to own the Buy Box for that item—not share it with a multitude of other vendors. You’re not screwing around here! When it comes to feedback solicitation, however, are…

  • Make Smarter Decisions With Better Data Visibility

    Make Smarter Decisions With Better Data Visibility

    Big Data, Not Just For Big Businesses Big businesses aren’t the only ones making data-driven decisions. With the advent of open APIs and SaaS platforms such as ZonMaster, Amazon merchants are now gaining access to information only dreamed about in years past. In this post, we’ll look at how ZonMaster helps you to make more data-driven…

  • [Updates] Global Sales Map

    [Updates] Global Sales Map

    Where in the World? Carrying on from our update that broke down sales by ‘Channel’ (i.e. Amazon site), we’ve added a further analysis of yours sales – this time by country. You access this chart by clicking on ‘Country Details’ below the Channels pie chart on the Orders overview page (https://www.zonmaster.com/orders). This information is very…

  • [Updates] Sales Breakdown By Channel

    [Updates] Sales Breakdown By Channel

    Just a quickie here. We’ve added a pie chart (the tastiest of all the charts!) to your orders overview page that shows you which channels (i.e. Amazon site) your orders came from. For some of you selling only on Amazon.com this might not be so interesting, but those of you with a more global (or…

  • [Updates] Order Timelines

    [Updates] Order Timelines

    I won’t lie. We’re pretty excited about this one. On EVERY order we’ve added a timeline so you can see what happened and when. This includes Purchase Time Shipping Time Delivery Time Estimated Delivery Time Email Sends Review Dates Seller Feedback Dates No other Amazon Seller tool gives you this much info, so easily accessible.…

  • [Updates] Order Overview Graphs

    [Updates] Order Overview Graphs

    More Stats On Orders In the second of our releases that exposes more stats, this time we’ve got a graph that gives you an overview of your orders. This graph can be found on the orders listing page: https://www.zonmaster.com/orders Broken down by month, and going back as far as we have orders for your stores, we…

  • [Updated] Enhanced Merchant Fulfilled Support

    [Updated] Enhanced Merchant Fulfilled Support

    MFN Power Do you manage your own fulfillment instead of using Amazon’s FBA service? If so, then ZonMaster has an update that adds even more power to your orders. From today, ZonMaster will offer the same level of tracking packages to MFN shipments as we do for FBA shipments. No more uploading spreadsheets to ZonMaster!…

  • [Tutorials] Configuring An Email Template

    [Tutorials] Configuring An Email Template

    Creating Your First Template Sometimes setting up your first email template can be a little confusing, what with all those options! Here’s a little video where ZonMaster founder Phil Smy walks you through configuring a basic email template. We take you through all the settings – from when the email template will get triggered, to…