ZonMaster {Support}

Category: Instruction

  • Using Amazon’s ‘Request a Review’ Automatically with ZonMaster

    Amazon’s Big Change Not so long ago Amazon began rolling out a new feature in Seller Central – a button that let’s you ‘Request a Review’ for an order. The button appears on your orders page inside Seller Central. When you click this button and the button on the following page, Amazon will send an…

  • New Customer Filter – Subscribe & Save

    We’ve added a new way to filter (or target, depends on your point of view!) customers. Subscribe & Save This filter is found at the bottom of the ‘Stop On…?’ dropdown in the ‘Exclude’ section while editing an Email Template. Remember this is an EXCLUDE not include function so this is what they do: 1) …

  • Getting Notified by Email and SMS When You’ve Got New Reviews and Feedback

    On your store’s settings page, you can set up notifications that will tell you when reviews and or seller feedback have come in. You can update some of these, and configure other settings, on your Amazon Store’s Settings page. To get there go to the ‘Settings’ menu and select ‘Store Settings’ (or click here) Then…

  • How to Edit the Settings of Your Amazon Store

    When you signed up with Zonmaster you gave us your Amazon Seller info – Seller ID, MWS Auth Token, Send From email address etc. You can update some of these, and configure other settings, on your Amazon Store’s Settings page. To get there go to the ‘Settings’ menu and select ‘Store Settings’ (or click here)…

  • How To “Force Send” To Old Orders

    1) Start By Setting Dates Technically you don’t HAVE to do this, but, it is strongly (x 1000) recommended. Edit your email template and go to the “For Orders Placed Between The Dates:” section under “When?”. Click in each field to show the date picker and choose a start and stop date.   (of course,…

  • Inserting Images into Email Templates

    Inline Images You can upload and insert an image into your email by using the ‘Insert Image’ icon in the toolbar. Unfortunately, there are two of these! You need to use the rightmost one (if you hover over it it will say ‘Insert an image from your computer’).   Images from ShortCodes There are also…

  • How to use ShortCodes in Email Templates

    Why Use ShortCodes? One of the things that makes a system like Zonmaster so powerful is that you don’t have to write an email for each and every product and customer. By using shortcodes you can substitute in things for the current order automatically. Back in the old days we used to call this ‘Mail…

  • Finally! A/B Testing arrives to ZonMaster

    Finally! A/B Testing arrives to ZonMaster

    I know, I know! You’ve been asking for a way to do split testing for some time! Finally we have the first stage of our solution in place. What It Is You can set a template to go out to all orders or to odd numbered orders or even numbered orders. Amazon pretty much splits…

  • Mastering the Block – Part 2…automated

    Mastering the Block – Part 2…automated

    As you know a lot of people are reeling from Amazon’s changing of the rules about allowing customers to opt out of emails from sellers. Some people think that this means that you can no longer contact customers. This is not true. If you try to contact a customer Amazon will not deliver the message…

  • Receive instant SMS/Email Alerts on Negative Feedback and Reviews

    Receive instant SMS/Email Alerts on Negative Feedback and Reviews

    You know, I’ve said it before and I’ll say it again – our customers are the best source of ideas for new features! This one came directly from a group of you that wanted a better way to hear about negative seller feedback and reviews. So we came up with this one: how about we…