ZonMaster {Support}

Author: Team Zonmaster

  • [New Feature] Enhanced Sales Stats Graphs

    [New Feature] Enhanced Sales Stats Graphs

    We’re trying to expose more of the statistics we’re gathering to you, the seller. The latest one is more detailed sales stats for your items. Through a series of graphs we offer you greater insight into number of units shipped and returned, as well as reviews that items have received. First, on the items listing…

  • [News] Amazon Brand Gating – The Good, The Bad and the Ugly

    As most of you Amazon sellers know, Amazon is implementing tighter control over the selling of recognized brand names on their platform. Here’s what we officially know: Amazon will start charging new sellers a fee to register to sell a brand These sellers will need to register their authorization to sell the brand The one-time…

  • [News] Beginners Plans, Beginners Prices!

    [News] Beginners Plans, Beginners Prices!

    At ZonMaster one of our goals is to bring these sales-boosting services to people just starting out selling private label goods via Amazon FBA, when you need it most. So today we’re announcing two new plans. Mini Plan $6.99/month 500 Emails Per Month Full Access to all ZonMaster features like Seller Feedback triggering, Review Matching, Pre-Made…

  • [New Feature] Send Emails in Response to Seller Feedback

    [New Feature] Send Emails in Response to Seller Feedback

    This is something that a lot of you have asked for! We’re happy to announce that now you can send a specific email template triggered by whether the customer has left Seller Feedback (as opposed to a product review) on an order. For negative (or neutral) feedback of 3 or under this is available for…

  • [Update] Goodbye Big Red Button

    UPDATE: The video that is/used to be linked to on this page is out of date. See updated instructions here inside your ZonMaster account.   A couple of months ago we rolled out the Seller Central Prep page which required you to run Google Chrome as a browser and install a plugin to help us match…

  • [News] Amazon Changes Reviewer Policy

    Amazon has updated its review policy again, but this time, it’s for shoppers—not sellers. See the latest “Customer Review Guidelines” Previous Version Who may write a review? To post a review, customers must spend at least $5.00 using a valid credit or debit card. Prime subscriptions and promotional discounts don’t qualify towards the $5.00 minimum.…

  • [New Feature] All In The Family: Seeing Related Items

    [New Feature] All In The Family: Seeing Related Items

    A lot of you are selling variations – different colour, container size, etc etc – of the same product. Now on ZonMaster you can see that! On the items listing page we’ve put a small P in the box with the ASIN and SKU. That P will show the parent ASIN of the product. If there is any.…

  • [FAQ] Why Aren’t My Emails Sending?

    This is the #1 question we get and of course there are many possible reasons, but here’s the top 3 reasons we’ve seen.   1) Incorrect Sales Channel setting on the template. On each template you can set which purchasing Sales Channel (i.e. Amazon website that the customer bought from) this template gets applied to.…

  • [New Feature] Pre-Made Starter Packs of Templates

    [New Feature] Pre-Made Starter Packs of Templates

    It’s not enough to know that you can send emails out to people based on triggers after they buy from you. The real question is what to say in the email! We’ve put together a couple of starter packs of email templates – each with 3 emails, one focused on getting you more seller feedback,…

  • [New Country] Amazon.in (India) Support

    [New Country] Amazon.in (India) Support

    We’re starting to roll out more territories and the first to go into trial is India’s Amazon.in. When you create a new store you’ll see Amazon.in in the drop down. Right now it looks like we can get all order and item information. What we CAN’T get is package tracking. Most of Amazon.in’s packages are…