ZonMaster {Support}

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  • New Look And Feel

    New Look And Feel

    We’ve updated the Zonmaster website! When you log in you’ll see that we’ve made some visual changes. All of this sits on top of some big internal changes. But most if not all the features you used should still be where they were, and working pretty much the same. Please let us know if you…

    February 25, 2020
  • Coming Soon – Auto Review Requests – Beta Testers Needed

    We are close to releasing an exciting new feature Automatic Review Requests What is it? Well, you know Amazon has rolled out this new little button called ‘Request a Review’. It looks like this:   This is Amazon’s new way that they want you to use to request a review from your customers. You shouldn’t…

    February 13, 2020
  • Update Your Templates: Remove Buyer Name shortcodes

    In the wake of yesterday’s news, we are STRONGLY recommending (i.e please do it!) you remove any buyer name related shortcodes/variables from your email templates. These are: %%buyer_name%% %%buyer_first_name%% %%buyer_last_name%% For orders placed after September 4th or so, that data will not be available. Also, to those of you who just signed up to ZonMaster,…

    September 9, 2019
  • Amazon REMOVES Buyer Name and Address From Data

    Some of you may have noticed that Buyer Name (and exact shipping address) are no longer available for your orders. The reason for this change is because Amazon published a new Data Protection Policy earlier this year. This policy announced that Amazon will no longer provide Amazon seller software companies (such as ZonMaster) with identifiable…

    September 7, 2019
  • Improved Sales Rank Tracking for Multiple Marketplace Sellers

    We’ve had Sales Rank tracking in Zonmaster since the beginning, but, finally we have gotten around to bringing it more up to date. The first step in these improvements – there are more to come! – is improving the tracking and display for those of you selling the same SKU in multiple marketplaces (we’re talking…

    August 1, 2019
  • Enhanced Feature Access: E. U. Marketplaces

    Overview Seller Central Integration (SCI) is a way for Zonmaster to connect to your Seller Central account to import key information. Order imports, negative feedback imports and email sending use your MWS credentials and do not require SCI. However, the following features do require Seller Central Integration: Positive feedback imports Excluding buyers who have already…

    July 22, 2019
  • Landing Pages will be landing soon!

    Landing Pages will be landing soon!

    It’s been a long time in development, but we’re finally almost ready to take the wrapping off our Landing Pages service – and we’re looking for people to give it a try and give us their advice on how it works. If you’re interested please use the Contact Us form to request access to the…

    April 10, 2019
  • Amazon Changes Third-Party Seller Pricing Policy

    Amazon Changes Third-Party Seller Pricing Policy

    An article in “The Street” reports that at long last Amazon has changed one of it’s more painful pricing policies – that third-party sellers have to have their lowest price available on Amazon. The clauses prevented sellers who listed on Amazon’s marketplace from listing their products more cheaply on other websites. See the full article here…

    March 21, 2019
  • Selling Beauty Products on Amazon? It’s the place to be!

    A recent survey puts Amazon as the place that over 70% of respondents go to to buy beauty products. Especially interesting is the statistics that 65% use Amaon’s search to find the products. Read the full article over on RetailDive.com.   https://www.retaildive.com/news/amazon-is-the-top-destination-for-buying-beauty/549830/

    March 17, 2019
  • Amazon ramping up “samples” program?

    Amazon has allowed some companies to send out samples to buyers that Amazon determines might be interested in their products. It looks like maybe Amazon is stepping up those relationships, if this NBC News article is anything to go on. BSN North America, makers of protein bars and such, sent out 100,000 samples just last…

    March 16, 2019
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