ZonMaster {Support}

Author: Team Zonmaster

  • Amazon pulls the plug on thousands of vendors

    Digiday.com, out of the UK, are reporting that Amazon is changing the way they purchase stock. Looks like Amazon is exerting more control over how companies sell on their platform. It does seem targeted at certain brands for now, but who know what the future will bring!   You can read the whole article here…

  • Date Format In Emails Now ‘Region’ Aware

    If you have included a date variable – order_date or package_eta – in your emails they date will now be formatted in a way that is correct for the marketplace they purchase from. That means: Amazon North America (Amazon.com, Amazon.ca and Amazon.com.mx): mm/dd/yyyy Amazon Europe (Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.es, Amazon.it): dd/mm/yyyy Amazon Australia : dd/mm/yyyy…

  • New Customer Filter – Subscribe & Save

    We’ve added a new way to filter (or target, depends on your point of view!) customers. Subscribe & Save This filter is found at the bottom of the ‘Stop On…?’ dropdown in the ‘Exclude’ section while editing an Email Template. Remember this is an EXCLUDE not include function so this is what they do: 1) …

  • Getting Notified by Email and SMS When You’ve Got New Reviews and Feedback

    On your store’s settings page, you can set up notifications that will tell you when reviews and or seller feedback have come in. You can update some of these, and configure other settings, on your Amazon Store’s Settings page. To get there go to the ‘Settings’ menu and select ‘Store Settings’ (or click here) Then…

  • How to Edit the Settings of Your Amazon Store

    When you signed up with Zonmaster you gave us your Amazon Seller info – Seller ID, MWS Auth Token, Send From email address etc. You can update some of these, and configure other settings, on your Amazon Store’s Settings page. To get there go to the ‘Settings’ menu and select ‘Store Settings’ (or click here)…

  • How To “Force Send” To Old Orders

    1) Start By Setting Dates Technically you don’t HAVE to do this, but, it is strongly (x 1000) recommended. Edit your email template and go to the “For Orders Placed Between The Dates:” section under “When?”. Click in each field to show the date picker and choose a start and stop date.   (of course,…

  • Inserting Images into Email Templates

    Inline Images You can upload and insert an image into your email by using the ‘Insert Image’ icon in the toolbar. Unfortunately, there are two of these! You need to use the rightmost one (if you hover over it it will say ‘Insert an image from your computer’).   Images from ShortCodes There are also…

  • How to use ShortCodes in Email Templates

    Why Use ShortCodes? One of the things that makes a system like Zonmaster so powerful is that you don’t have to write an email for each and every product and customer. By using shortcodes you can substitute in things for the current order automatically. Back in the old days we used to call this ‘Mail…

  • Temporary Suspension of Review Matching

    Amazon has taken more advanced measures to prevent services like Zonmaster from matching reviews to orders. We are working on a fix for this but temporary we are suspending the matching of reviews to orders. We apologize for the inconvenience.

  • New Search, Filter and Quick Stats for Orders

    We’ve overhauled the orders listings page (here) to give you more power and more info. New Search and Filter More Fields Now you can filter on more fields specifically, which lets us perform faster searches. We’ll break them down in a minute. In addition, on relevant search fields, you can also filter your results even…