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[FAQ] How Do I Stop Sending To A Certain Customer?

There are 2 ways you can stop sending to a customer about an order.

Blacklist the customer

Go to the Blacklist management page and click ‘Add New Entry’. Here you can type in one or many (one per line) Amazon seller email addresses (you know, those crazy qw2smy2gutcr61k@marketplace.amazon.com type addresses). After clicking ‘Create Blacklist’ your entries will be added and those customers will never get another email via ZonMaster again. Ever.

You can also blacklist a customer from their detailed info page or from one of their order detail pages.

Stop Sending For The Order

If you don’t want to go all nuclear and blacklist the customer you can also click the red ‘Stop Sending For This Order’ button on any order’s info page.

Team Zonmaster
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By Team Zonmaster

Phil Smy, a passionate software developer and tech entrepreneur with over 25 years of industry experience. Phil’s journey has taken him across diverse industries, from online gambling to kids toys, providing him with invaluable insights and expertise.

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