Just a quick update!
We’ve changed our ‘Prebuilt Templates’. They were getting a bit old and tired, so we’ve given you whole new sets of them and redesigned the interface a little.
The Interface
Like before, you access the Prebuilt Templates from the Email Template Manager page. At the top of the page you have two choices ‘Create New Email Template’ or ‘Load Prebuilt Template’. You want to choose the latter.
You’ll be presented with a popup that lets you choose from our Prebuilt Templates. This is an ‘accordion’ (no polka music required!), broken down by the templates we offer. Right now we have:
Feedback Driver
This is one of our older templates. It’s been proven effective, so we left it!
Seller Feedback and Product Review Request
- Available in 6 Languages
- Asks for both Seller Feedback and a Product Review.
Seller Feedback Request
- Available in 6 Languages
- Asks for Seller Feedback only
Product Review Request
- Available in 6 languages
- Asks for Product Review only
We’ll be adding more templates shortly!
How To Use
- Find the email template you wish to load.
- Click ‘Load’
- A copy of the template will appear in your Email Templates list
- Edit the template to your needs.
Once the template is loaded into your account you are free to edit it as you wish. We strongly urge you to edit the template to ensure that
It is targeting the proper products
By default Prebuilt Templates target ALL your products
It is targeting the proper marketplace(s)
By default Prebuilt Templates target ALL marketplaces (regardless of the language the template is in)
It has the right send settings for you
We will preset the template to what we think is a sensible timeframe, but you may wish to change that.
Edit these settings and save the template.
Preview it!
Do not enable any email template without first previewing it to see that it looks like you think it should.
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